WITH JETCARE
£41.25
Per month
- Back to base servicing
- Courtesy Machine
- Email Support
- Telephone Support
- Back to base warranty
WITHOUT JETCARE
£0.00
Per month
- Back to base servicing
- Courtesy Machine
- Email Support
- Telephone Support
- Back to base warranty
Jetcare package
Should anything unexpectedly go wrong with your Afinia L-501, get back up and running within 48 hours with our ‘Jetcare’
Back to base servicing
Simply box up your machine and put it on a carrier back to Magnum. We will service and clean your machine and send it back to you in tip top shape.
Email support
Support could not be simpler. Email our tech team and they will resolve any issues that can be sorted remotely.
courtesy machine
In the event of a more serious issue a machine can be sent to you from Magnum to make sure you production continues. When its repaired we switch them back.
TELEPHONE SUPPORT
Our experienced technical team will available on the phone to deal with issues as and when they arise.
the perfect plan
Custom service is at the core of our business and we want to make sure that all of our customers receive the best after care once they have bought a machine from us. Should anything unexpectedly go wrong with your Afinia L-501, get back up and running within 48 hours with our ‘Jetcare’ package.
Frequently asked questions
Simply remove the inks and cables and then box the machine up in its original packaging. Then call Magnum and we will take care of the rest
With Jetcare it does not really matter how long it takes as Magnum will supply you with a machine whilst yours is repaired. However, we would plan to have your original machine back to you in a matter of days.
Non consumable parts are included in the first 12 months under your warranty period. However, after the initial 12 months parts will be chargeable.
The contract lasts for 12 months and then automatically renews until the customer cancels it. Cancellation requires 30 days notice.
Yes you can cancel your contract after the first 12 months with 30 days notice period.